Privacy Policy

1. Information We Collect

We collect various types of information to provide and improve our CRM services.

1.1 Personal Information

When you register or use our App, we may collect:

• Full name
• Email address
• Contact details
• Company name and address
• Designation or job title
• Login credentials (username / password)

1.2 Business & Client Data

We collect and store information you input or upload, such as:

• Customer contact details
• Sales leads, deals, and communication records
• Meeting notes and activity logs
• Files, documents, and attachments shared via the CRM

1.3 Device & Technical Information

• Device type, operating system, and browser details
• IP address and approximate location
• Access times, usage data, and app interactions
• Crash reports and system logs

1.4 Cookies & Tracking

We use cookies, local storage, and similar technologies to maintain user sessions, improve user experience, and analyze app performance.

2. How We Use Your Information

We use your information to:

• Create and manage user accounts
• Provide, operate, and maintain the CRM app
• Track leads, customers, and communications efficiently
• Improve functionality, user experience, and system performance
• Send updates, notifications, and alerts related to your account
• Respond to inquiries and provide customer support
• Ensure compliance with legal and contractual obligations

3. Data Storage and Security

We use industry-standard measures to secure your data, including:

• Encrypted data storage (at rest and in transit)
• Secure access controls and authentication
• Regular security assessments and monitoring

Note: While we follow best practices, no system is completely secure and we cannot guarantee absolute security of your information.

4. Data Sharing and Disclosure

We do not sell your personal data. We may share data only in the following cases:

• Service Providers: With trusted third-party vendors (e.g., hosting, analytics, email services) under confidentiality agreements.
• Legal Compliance: When required by law, government authorities, or to protect our rights.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred. We will notify users where required by law.

5. Data Retention

We retain personal and business data for as long as necessary to fulfill the purpose it was collected for and to comply with legal, accounting, or reporting obligations.

You can request deletion of your account or data at any time by contacting us at connect@accelgrowthtech.com.

6. Your Rights and Choices

Depending on your location, you may have the right to:

• Access, correct, or delete your data
• Withdraw consent for data processing
• Object to or restrict certain types of processing
• Request data portability

To exercise these rights, contact us at connect@accelgrowthtech.com.

7. Data Ownership

All data entered or uploaded by users, including customer details, leads, and communications, remains the property of the respective user or organization. Accelgrowth Technology acts as a data processor, providing storage, analytics, and CRM functionality without claiming ownership of user data.

8. User Consent

By registering or using our CRM App, you consent to:

• The collection and processing of your data as described in this Privacy Policy
• Communication via email for updates, account notifications, and essential information
• Secure storage of data within our servers and third-party cloud infrastructure

You may withdraw consent at any time by contacting connect@accelgrowthtech.com. Withdrawal of consent will not affect processing that occurred prior to withdrawal where lawful basis existed.

9. Third-Party Integrations

Our CRM may integrate with external platforms (e.g., Google, Microsoft, WhatsApp, Email APIs, Payment Gateways). These third parties operate under their own privacy policies, and we are not responsible for their practices. We recommend reviewing their privacy notices before enabling integrations.

10. Children's Privacy

Our App is not intended for individuals under 18 years of age. We do not knowingly collect data from minors. If we become aware that we have collected personal data from a child without consent, we will take steps to delete such data promptly.

11. Updates to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted within the App or on our website with a revised "Last Updated" date. Continued use of the App after updates constitutes your acceptance of the new terms.

12. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or our data practices, please contact us at: